Good Product - Lousy Rebate Service (
User
Rating
:
40 /50 )
I read previous reviews before purchasing Quicken Lawyer 2003 Personal. I was concerned since other customers indicated the ... rebate information/coupon was not included in the box. So, before I actually purchased this product, I contacted www.Amazon.com for information. I received a response from customer service rep "if mistakenly the rebate redemption instructions are not included in the box we will refund you for the amount of the rebate," as long as I met all the terms and conditions. I received another email that they had spoken with the manufacturer and provided information to get the rebate. I complied with all the requirements and mailed all the info to the manufacturer on 1/13/03. I STILL HAVE NOT RECEIVED THE ... REBATE, but the software package is user friendly and good. I am going to start bugging people tomorrow 3/10/03 to find out what the problem is - I will post an update with any new information.
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